Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"5d961b7f471b0d218ffc995926362bf0","s":"e4e838814a126701"}
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