Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"228e8014658bd0f8626ab0abf3bdc4f6","s":"a57c23c8b043baeb"}
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