Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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ap7uval5hRlkVyNzuvYGKzFnPp\/bBjAjLJ1mQ7ul5RlUIM3oZfA1btOz2W1Pwffmb\/MofQefrUkiuufNiwxz0xlIICoGpRjgVfR7M8EUboXArOXI5UZ9YQQ54vzPGHirMsV2k2dKYtc+sloykBp8i0OM10M7ySjHcGUdpaAVpbJ5dmnebui\/3FgbUAYKlmkt+is0KrLwcrTR\/W+Lf25u7Di\/yusRdIa+dY8DalziQy0mIzd8NVD7tCtqaG7WJ\/cTWVDnUmSkRR2csCEPgrIFboJElUY90IcjGJ974pLZOCpnK9rk3x2JHgqtA9mziv+v9\/ZzlKdJzzM6jBlfwsZsyZfLLqlMtwzW6HnlgY+xpiAAxaCMyI\/wafAddZFFIS223Pn2Gf8KYaP8nNA4UznOhqS0oCK02rR9hEtlZcpdomTWKpTgfOvD8mpUf3Em0o1MnjwtQ\/YBj3s2izBU\/DAM5Q+or885CRLYpKHRMxNOZwLPH5KPG+Rzq0bMenEkVOqrG56D16vUtrklPB0qOdXW7wDRd9npXZ0+py6OmRgEhMa1V16GWr4wP3bKqEdnFQS5lwTr33ehztcYc4JYBnjjPdbQXimIX1sgcvQSW368jKo02JnLtb\/3U4FK\/Rc8K++APP476xyWOXtZDr8D1qVz2VU3XE0XxehV1vJx7vjVn5iT2TPNsR3nkbtQjvfccdYTTo1r7\/IJPvgfNGR2XDduGBl3PbKXZdC9EiyHxn0xKZba\/LYCU1AR3Bugp+zRp3Orj14SV\/TkaBB4lzcga549Q+IGjXI9wMwlb6BaSXrf7I55uJgx0Gn6AR0B6shqJmXZoAhw7TDuHSCYatryCO9fGe2NZ3OyT\/6rVli7vKRdzsK13fRKIDFJtBlMBWwqDs71hxqukrdesxJ5zb4qqrMAIRM77yyFAMtmFeLQMdNKdYGPKDpvFUkFlHPKw\/+QUU\/eaUkuDyp321t76dn0agbnkXyPaNQHd36JnKp1NN+73DgS7Y6R3ijsOYS9NdFUj20wVlg5hm2brE0zcRXqZz0D9y6Egm4y5R4so6Phm6+vqH3FbiyO6JG+oT\/PDO3NMWys2U2EWvquiSRUJZlgNWdME9sVx3Hcgbqx8x4UINYndlvQiT24\/oQPQhgL5e+tyW1M\/mL07dzzEgRpEPda6z8vtiIQfjYPb0ggMB\/wOFbVAVaIKP7aiFNi8WB8+dwFizygaDar0aH+Uc2bhJcBPlw95DIgxh3DOGAkr1Q2UXExHCmccVJAOvl\/EXjFXkrpdtNLLnyPUSaCMbU7YBN1zjEZ4azVhbvTREIJ8ca9ZKB4CYkM\/eyy95NEg2XJF2OskM1AwsuyMcjEUJySDhiJsV+IKRfRRIj+42LSgnEen\/tEv3Y5RSoIpDxBdxLODE2i\/qhej1a5rpEYPRr21qfPVrc1oU6Fjk1+tsq+sZ\/3++p7I3Hjk7+V0moYWnVwa6Qcjtb+I3GcnRMdugGarhGMglz6k1UvWObm1\/O1SQn25Ftbb+8ZPjBa6+2lRPia9K+3B3J3WOVYkoQ1xwCUfaB8SxbmFy4n1yTBQMvaVWLhJ5XcdeQdDkNeQXzElYWn+LZCWeUyq2pJlxbhucYg\/N7duJ7OXc3dAmVZPqKX6tMwKe4tAX2n8wkr0jUXsomMhA2B4lYmkjNMzWrITK5j+oA5Jfm3AVlIAKKst4b44WOC+XfZtugwiNbrobkin6koA9YOEFfva46+Hp72S5T6Mfz1pNWMB7Oh4J7qyF240ryLBY1U8LDnKyyD57Q7h1e3fWU8y0ADtjpL44ZcKGlpTFZknkpog2ATdGOGoZye53oCI6vr2nb96cQp+XOd09RX\/Rn6Gpc1b03lmFAh98+T6H23GHPZinlTXjobvv4eC1QYZUo+jyG\/+V4Ljk7ukteK\/qpHP4+0YpO1\/tc05HmhXOxkKF88xhGA0GoipNM0DuKyC6PzFO38XRngoXHYBkJs0ZTCQ\/uSGAbwr7blGvl9GDZIEnzMvTXGquj41Ws9C6OEyUjJ7W8wlNrba1OptvSD2Z\/wSxaxAFrNGJdez6dfwek0mMHN1ILgSjvKZewyFydOGPGNv4FuLjGHF1wQlyvVU8L0lztLpdkdSBK47H55lzDYdHLcDPUf6+A1Tvlc\/gobjbTrAQOPZ3xq8t8gcVLoWnc4NgfUAuHc39hd+O3khCdiSAHTITq\/7xESNCqP8qnEKYE8NuUX9eaQAlYWOC+Wtra1oKhjvr5kXtK4enKNXdZfE5u1U3q4pi56ozfQGxsLx+QG4Y3dHMmERYAiARk1\/SnksrYRZZLNFOWMxvdetRCdr+yBhsFxe8XSZ0gDYb0GTsYhRVkWY5jD2Hk9ROscMw20qvU+SvbwiOG0YDAV5OrwBL8Yre99ld2AvJAnb5G34qRTMCXyUl8SWZHQz0JGdjNFLfZs33VceHXlNBEPC8+6hjK2xwmsy4w5JuKoelkEF2IYFaFL3tujXPEOo+NCrnpRZ4fedXMEhN0V+UX9mAx6hRebfGvtnDhmFj3JcWW6e+NtGK+dDazMEz717736XW85RePOQ8Eqh7Oi67ve5k2MzfFM1jImYAL+VjFsdUOSP5BXuFpzGky+6vcfKs+brv8uub6UhagkOXNkXGLLH50xNHWQmMaop8ZBTjXEajcGPURQpE7f7qG4Tq5OKAanG\/vPHTICh5k5ibuPnJ2Q4jUH1KUk5l+Y4+Fyr+GnbYkg83XjcbEuc4i0mX+TqmUKlfNxyfhd2idIep+1BZMv+X6fSFAya8qCw\/qsirvgeND66jMEjXby6RxMZnbaWtQItf1S61I83Xiyz1uck58ONYLp91rf6cQKUrfT3sSPEoOkpQghTkj8UG10tVko6pClVDH+BcapR4KnfM7Fy\/b0Rnb+dK1mb\/yFWciC6zwkJDa22d9fn7cxbi6vdqQBbyoglSF56zAfZUIO6+mLx63d63FWkPrPoMuJ9uvZ9pMRG5p\/pbzr6g2iDPbZNIJfZk\/+Hc7244zHvCzUc0DphKfN3xat3aMm6zziUe\/VeuhwWjwvnca6rnGFejLZgXQ33fsofF0cDJNDkIsqV0e98uaZrXMq7HGpP5t+86orHO1K350xN\/aPel8C12bC9CWHlP7zNW6Tn3tjo99ybNO+jyUzaUoTti3klUBXjyPTd6A8kE7Cidu6Zj9kdm4MSjST8uCl2dJCnkEBeQhaYTXJbotfu\/djckjKicra1FMZGOQ90LkBJ5KBBsEUUBmVvzLBqxqIwc6xNpPihqblROAbd9\/5sBuPpuigspvmjHByGpjuTsYl8HitVY5\/QC66YbFLQqhmAmyZYhEcpSjNDZxQmOocgKoIMoxTECHwsKixF\/2g==","iv":"413a4c72e4c1511693b3745444b57efa","s":"b90056eead2bff2b"}
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