Rachel Lamb

rachel@napean.com

Orient-Express seeks improved guest experience through tech boost

May 15, 2012

Louis Vuitton uses first iPad app for exclusive, pricey history lesson

May 14, 2012

Beauty, hotel brands top BRI digital IQs: L2 Think Tank

May 14, 2012

InterContinental Hong Kong tries pairing test for restaurant traffic

May 14, 2012

Fairmont Hotels brands first credit card for awareness, loyalty

May 11, 2012

Dior flaunts jewelry, fashion history with slipcase set

May 11, 2012

26 North Yachts uses video, podcasts for site relaunch

May 11, 2012

David Yurman polishes social platform with f-commerce

May 10, 2012

Ferrari, Gucci help spike Google+ activity 138pc: study

May 10, 2012

Net-A-Porter bolsters mobile presence with app update

May 10, 2012

How throwing out the playbook got Audi back in the game

May 9, 2012

Affluent consumers to spend $244B this year: study

May 9, 2012

Altruism is powerful differentiator for luxury brands: Amex summit

May 9, 2012

Global debt, political activity to drastically affect luxury spending: Amex summit

May 8, 2012

American Express CEO: Reinvention, constant values ingredients for digital transformation

May 8, 2012

Estée Lauder exec discloses four principles of building a luxury strategy

May 8, 2012

Dior highlights newest collection via Versailles-themed video

May 7, 2012

BRIC slowdown could affect second-half 2012 luxury progress

May 7, 2012

Email favored for Mother’s Day marketing

May 7, 2012

Double-digit spend increase expected for most-affluent US consumers: study

May 4, 2012

Harrods fine-tunes customer experience via employee etiquette lessons

May 4, 2012