NEW YORK - A Forrester Research executive at Luxury Daily’s Luxury FirstLook: Strategy 2013 conference said that customer experience correlates to loyalty. Therefore, luxury marketers must create a tailored approach since it is rare for the same experience to work for multiple brands.
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zlWhTOOout\/61PXethbPiaurpx6a9l0vcfsgaqY1b5PWoCyjwK2WCcMSx9JRmQI1iSk8J1qMk2zU\/YKuaq+M60FRmKdWHKbt1Gl9RT4zfHFzVWGY06Adktfw1KBXdXvrvsizykSD7obd5Xe7hVXXn+vbqtcfiKBDyesdg4Rwi\/rnYHto4lXDlzpLGeP7BTgcNalSl+GMRXrAAOrbOUVz2BWzeCmKqi5VKRiJyjEaf3+Pqm16fG\/+Aex9tD+n66Grx7fWUHEdpQPm2AR1jW2YpbkscmGcxQKHcXv1ZiRTOax1Hp3jMCmwSoOP1P8LCv4SE1PyrtE3buS1BIPi56+FjbPQETJvbp9oGwxNOe7YIIwPVAt\/tKB9LyEDf96SVGRLxsEAO0Uzv7luGswEqGgZvqHwcGR+PZQisXK0dwAzLqpaOPcVPrlaP7wDJdlQddPhehMPMweCjtBufFUxS5gFf5K6k5Pffn8T1+SLsJHJyyJr7j0+66uSHCDgMq+3HSEPi7vMHaTzWJlyMJncuR98lquHP2VznP7wlq\/nEmmp70m3JqH\/7e9eUUSOuS0PkYlElxVGUmMg8EPztHblMxQiuIGUeZNGVg5w0AdGJZnVSm\/bzlGvWzCWkYMDZylRmg0RyliNU0m1oS7eVwrcnWosTWwf3u7B5g7VbXACXpBLVU4jh\/zX\/ABDi0NPa8Gf2pUBR0FGWzgVvP4MC31WZXVSNSk+HSssecU0DbWgPvfIT9cbNTqwd5dwXposSmJkg5xOM2Kt6Tdf1aIGwSyzws1nIUNGpkSr1TICvynrjARLZNke55evd+XaoEfC0EOBL30Vn2dBuofXWuiS0aC\/ekF+BNFWoY3tDzwQZ5BIAEngCqeNMzYFoqAWfP4azA5De7HtAzEwMCmabFo+DR5kGQPqOKCkIMFyeTz2\/hoFMJ0utWuwJHiqbvAoUYsrz6IRvDU\/Jrif5wXgJpq9Uyq84aVQi1N1gXgadnQSJ0Gw61fW4IfHdD6pPQLhwDc\/ZuIe69FyRh+NCeYkgy0\/\/3pTCXa3bDp4ftlz6ERNhdpfKsjjuiPbEtIQ7\/eq01Y4i1up+tRQVzoFe+VTmoPLi5afDjRx5sJdE7nmebZVQskh5nW9qlCqrEo+axGS\/1iKJ2o8I41JUPxk0HBnpf57Tpd96uruPC8mUEbqwyG7gMdMrJv6MqGwPaTVFSOl36b4yzUCCgCkjcWax2PcbHReCtPIAQyhIlLIj5CcDIw9uwY0RvNQ==","iv":"0419036cf7682d4bf4f1bae001f11a77","s":"89ece5df60a245cd"}